Do you have any questions about our products? You are in the right place.

We have created a list of answers to questions that you may have raised as a buyer. Anyway, if after reading this section you still have more questions, you can access our contact section and we will try to answer to your queries as soon as possible.

LEARN MORE ABOUT OUR APRONS

Where are the FORQUETA aprons produced?

All our products are made in Spain (Made in Spain), specifically we produce our aprons in Valencia and Murcia.

Are FORQUETA aprons handcrafted?

Each of our aprons is handmade, from cutting to sewing, labeling and packaging.

What kind of fabrics do you use to make your aprons?

Our prioriry is respect for the environment and that is why we look for natural and ecological products as guaranteed by the OEKO-TEX and Made in Green certificates. The fabrics of our aprons are 100% cotton, 100% linen and natural leather. All of them acquired from suppliers located in the province of Alicante and Valencia.

ORDERS MANAGEMENT

What are the delivery times?

Once you have placed your order, you will receive your aprons within 2-3 working days.

Do your orders have shipping costs?

If you purchase 2 items or more the shipping is free. If you only buy one item, the shipping cost will be 4.50 EUR.

How can I modify or cancel an order?

If you have already made the payment of your order, write us an email to pedidos@forqueta.com and we will manage your request of modification or cancellation.

If I place an order from outside the European Union, what fees do I have to pay?

Customs fees do not depend on us as a company, but on the fees imposed by each country. Before making the delivery of your order, you will be informed of the fees to be paid in order to receive your products.

What type of payment can I select to place my order?

You can conveniently pay for your orders through VISA, Mastercard, Pay Pal and bank transfer

Can I add a logo or name to my apron?

You can customize your aprons if you make a minimum order of 5 units. Write to pedidos@forqueta.com and we will help you with the customization. Keep in mind that we do not accept the return of personalized products.

WASHING INSTRUCTIONS

How should I wash my aprons?

You can see the washing instructions by visiting the site of any of our aprons and reading the “Care instruction” section.

RETURNS

How I can return an order?

If you are not satisfied with your purchase or have had any problems in receiving your order, you have 15 days for any change or refund. In order to proceed with the refund of your order, the product must be in perfect condition and in its original packaging. The shipping costs will be charged to your account as long as the return is caused by reasons beyond our control.