Frequently Asked Questions
We'll be happy to answer any questions you may have
Do you have any questions about our products? You are in the right place.
We have created a list of answers to questions that you may have raised as a buyer. Anyway, if after reading this section you still have more questions, you can access our contact section and we will try to answer to your queries as soon as possible.
LEARN MORE ABOUT OUR APRONS
All our products are made in Spain (Made in Spain), specifically we produce our aprons in Valencia and Murcia.
Each of our aprons is handmade, from cutting to sewing, labeling and packaging.
Our prioriry is respect for the environment and that is why we look for natural and ecological products as guaranteed by the OEKO-TEX and Made in Green certificates. The fabrics of our aprons are 100% cotton, 100% linen and natural leather. All of them acquired from suppliers located in the province of Alicante and Valencia.
Once you have placed your order, you will receive your aprons within 2-3 working days.
If you purchase 2 items or more the shipping is free. If you only buy one item, the shipping cost will be 4.50 EUR.
If you have already made the payment of your order, write us an email to firstname.lastname@example.org and we will manage your request of modification or cancellation.
Customs fees do not depend on us as a company, but on the fees imposed by each country. Before making the delivery of your order, you will be informed of the fees to be paid in order to receive your products.
You can conveniently pay for your orders through VISA, Mastercard, Pay Pal and bank transfer
You can customize your aprons if you make a minimum order of 5 units. Write to email@example.com and we will help you with the customization. Keep in mind that we do not accept the return of personalized products.
You can see the washing instructions by visiting the site of any of our aprons and reading the “Care instruction” section.
If you are not satisfied with your purchase or have had any problems in receiving your order, you have 15 days for any change or refund. In order to proceed with the refund of your order, the product must be in perfect condition and in its original packaging. The shipping costs will be charged to your account as long as the return is caused by reasons beyond our control.